Substrate readiness
Moisture, flatness, waterproofing or preparation can block installation even when the booking exists.
Tiling is highly sensitive to measurement, substrate condition, material quantity and preparation quality. Field makes substrate readiness and staged installation visible so labour is not dispatched to a surface that cannot yet be tiled.
Moisture, flatness, waterproofing or preparation can block installation even when the booking exists.
Tile quantity, wastage, adhesive, grout and matching product affect readiness.
Preparation, installation, grouting and handover may require controlled sequencing.
| Field concern | What matters |
|---|---|
| Readiness | Substrate, measurements, materials, wastage |
| Evidence | Preparation, installation, finish |
| Common risk | Substrate not ready |
Capture the customer, property, problem, urgency, photos and preferred timing so the next action starts with usable context.
Record site condition, measurements, access, dependencies and unknowns before committing labour, materials or timing.
Keep the scope, customer context, responsibility, evidence and next action connected so the workflow can move without losing information.
Turn the approved scope into clear labour, materials, options, exclusions, pricing context and an approval path.
Match the work to availability, skills, travel, access requirements and the correct job stage.
Keep the scope, customer context, responsibility, evidence and next action connected so the workflow can move without losing information.
Confirm substrate and material readiness before assigning installation.
Keep quantities and wastage attached to the job.
Record preparation, installation and finished condition.
Customer/site, appointment, approved scope and relevant communication history.
Actual time, materials, approved variations, evidence and completion state.
Use capability-specific Observe, Recommend, Prepare and Execute boundaries rather than a global autonomy switch.
Choose how much operational responsibility the Field workforce can carry under your authority rules.